FAQ

We are personally available for you Monday through Friday from 8 am - 6 pm.

We ship free of chargewithin Germany !

If we receive your order and payment on a business day (Mon - Fri) by 4pm, your order will be packed and delivered to DHL on the same day .

After handover to DHL, your order will be delivered within 1-3 business days.

Of course! Simply select the option"Pick up" at checkout and pick up your order easily and conveniently at our location.

YES! We also ship to our neighboring countries like Austria, Switzerland, Netherlands and many more!

All delivery countries and delivery times you can see under our shipping & delivery times.

The products are mounted with the help of magnets, which are previously attached to the wall. You are welcome to view mounting instructions here .

On average, the assembly of our products with the fastening accessories supplied by us takes no more than 20 minutes.

NO! Due to our mounting solution with magnets, no screws or holes are visible.

The holding force of a single magnet is 4 kg .

You must pay the shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

Just send us an email with your order number and we will send you a return shipping label.